CASE STUDIES

Real Results.
Proven Impact.

Explore how Hyniva helps leading financial institutions, logistics providers, and enterprises modernize operations through intelligent technology.

Autonomous Lending Experience with FinXServe & Agentforce

Built an AI-driven lending journey that automates document processing, decisioning and approvals.

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Faster Loan Processing with Agentforce Document Intelligence

Loan applications completed in under 2 minutes with AI-driven document intelligence.

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Modernizing Contact Centers with Intelligent IVR Self-Service

Transformed legacy IVR into a Smart Customer Engagement Interaction System.

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Autonomous Freight Operations with GenAI

Reduced load creation time by 98% and costs by 99.5% using GenAI-driven automation.

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LWR Modernization for High-Performance Experiences

Improved digital experience performance. 2× faster page loads with Lightning Web Runtime.

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Rapid Reverse-Engineered Website Migration

Delivered a full website migration in 2 months with zero downtime without backend access.

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Frictionless Customer Authentication for Secure Banking

Modernized contact center authentication with Pindrop voice biometrics.

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Core Banking Transformation on Microsoft

50% faster loan approvals and 30% lower costs with Microsoft-led modernization.

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Turning Enterprise Data into a Strategic Intelligence Engine

Enabled real-time Customer 360 insights with a unified, automated data platform.

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AWS-Powered Document Platform Transformation

Saved $500K annually and improved performance by 5× with serverless AWS modernization.

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Data-Driven Campaign Management for Enterprise Marketing

Automated campaign scoring and tracking with a fully data-driven marketing platform.

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Modernizing Case Management for a Community Healthcare Provider

Streamlined case workflows for real-time visibility, better coordination and efficient service delivery.

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Intelligent Service Operations on Salesforce

Enabled faster, smarter customer support through unified service operations on Salesforce.

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Elevating Member Engagement in Modern Banking Operations

Delivered real-time lending and engagement through a unified digital experience platform.

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Optimizing Loan Routing and Pre-Qualification with AI

Real-time borrower evaluation and lender routing to improve matches and speed up lending.

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Legacy CRM to Modern Lending Platform

Rebuilt a legacy CRM into a scalable platform enabling faster and efficient lending operations.

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Transforming Claims Operations with a Scalable Digital Platform

Unified claims workflows with real-time processing and visibility for faster settlements.

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Enterprise CRM Modernization on Microsoft Cloud

Transformed a legacy CRM into a cloud-native Microsoft ecosystem with zero downtime.

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Enabling Zero-Downtime Deployments with AWS

95% less downtime and 70% faster deployments using AWS blue-green strategy.

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Scalable Multi-Portal Platform for Complex Education Workflows

Streamlined academic workflows for real-time visibility and seamless interactions.

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Building a Mobile-First, Real-Time Logistics Platform

Real-time tracking and fully mobile operations with Microsoft-powered transformation.

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Cost-Optimized Document Platform on AWS

Reduced costs to zero licensing while scaling document management on AWS.

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AI-Powered Customer Support Automation

Deployed an AI chatbot to improve response times and reduce support effort.

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