BPO/Business Process Services

One needs to understand you cannot run a Ferrari with cheaper oils without changing the engine or replacing parts, it also costs more to maintain a Ferrari. At eh same time you will lose performance. To save cost but to keep the functional quality one needs to change the processes, in simple words change in life style. If we consider a really good travel and transport experience and ability to go from point A to point B in a quality luxury car then the company need to understand the core requirements for it IT landscape, align it with changes and restructuring for better quality even better SLA but a lot less showmanship and gimmick. That is the only way to trade in a Ferrari for a really good BMW or Mercedes or Hyndai still being able to maintain the core quality of IT and optimized cost efficient business.

Legacy Transformation

Legacy Transformation

Business Process Reengineering

Business Process Reengineering

Application solution factory

Application solution factory

Application Outsourcing

Application Outsourcing

Infrastructure Outsourcing

Infrastructure Outsourcing

Managed Resourcing

Managed Resourcing

People

  • We have xtensive insurance and banking experience
  • Business process, systems and infrastructure expertise
  • Past learning BPO engagements of various size and scope

Process

  • Optimized operations through process automation, BPO tools and quality initiatives
  • Proven methods for transformation, transition, account management, knowledge transfer, conversion and business continuity
  • Superior service and quality standards

Technology

  • Full suite of proven application solutions, tools and technology
  • Complete functional support – front and back office
  • Integrated global sourcing network and communications infrastructure
  • Support Hyniva, in-house, and third-party systems

Hyniva’s holistic approach encompasses business operations and IT infrastructure

Enterprise RoadMap - Visualize your destination and find the most practical path to reach it

  • Hyniva BPS engagement helps our team to assess customer challenges and identify potentials when aligned with our experience and accelerators provides a pragmatic approach supporting growth and reach new levels of effectiveness for business and IT operations
  • Objectives-based methodology for understanding and prioritizing technology and process change
  • Our fact/data-driven model is customized and optimized to each company’s unique business
  • Our solution offers clearly defined options, initiatives and timing
  • We guarantee return on investment

We help our clients to craft solutions delivering short-term outcomes and long-term results.

 Hyniva

Insurance Outsourcing - Accelerate Growth While Reducing Operational Complexity and Expenses

BPO: End-to-end support for all types of policies and annuities from new business acquisition to claims administration and final payout

AO: Full application support including maintenance and enhancement, upgrades and migrations, product launches, help desk, testing and third-party integrations

IO: Managed hosting for all tiers and platforms, network, help desk, security and disaster preparedness

Managed Resourcing:

  • Offshore/Nearshore – application development and support, independent testing verification and validation, back-office processing and infrastructure management
  • providing the best blend of onshore-offshore resources to support a wide range of IT Services, from legacy systems maintenance to application development, to integrated DevOps